Office of Research & Development (ORD) of EPA: “Catalytic Management: Igniting Leadership at all Levels”

Situation
Compelling need: create a trusting and collaborative work environment, researchers and scientists supporting each other to produce high impact results; become an integrated organization.

What Was Done
First AI Summit: 01/03"Igniting Leadership at All Levels: Working Together To Ensure The Earth's Vitality” 250-300 persons attended each Summit.

Results include
30 + projects
Provocative Propositions from 2003 became the basis for Principles in 2004
Concrete measures: lasting impact – principles; learning and development; elevated language; trust and respect among those who participated

Roadway:

Situation
Needed to increase on-time delivery performance, employee pride and commitment

What Was Done
Since 2000, have conducted approximately 12 AI Summits per year, involving more than 10,000 of their 25,000 employees.

Results include
Shifted bid process with no complaints
Union redesigned dock layouts
Throughput increased from 47 to 64%
Average transit speed reduced from 2.3 days to 2.1
Reduced need for formal grievance process
One terminal alone has saved $10,000 per month by eliminating driver-delay time

Global Nomads Group (GNG): “Turning Passion into Strategy”

Situation
Small non-profit needed to put business processes into their mission

What Was Done
Pre-work to establish the strengths and opportunities; one-day workshop to establish a framework for strategic planning from an AI perspective.

Results
Strategic plan: financial; marketing; staff; and operations:
All spear-headed by those with greatest expertise in the area with KRAs and milestones. E.g.
Vision statement
Promotional pieces for attracting fund raising

A Total Organization Mindset: fast…strong… whole system implementation…action-oriented…unifying…spirited
– Green Mountain Coffee Roasters

The power of digital storytelling
– World Vision

Cost-efficient leadership education
– Accenture, ORD

Common ground to higher ground (People, Planet and Profit)
– Global Compact and BAWB

Simultaneous change
– Israeli Ministry of Education

Creating a new business model with full employee involvement
– Nutrimental, Brazil

Bold and enlightened leadership at every level
– US Navy

Tapping into new levels of individual creativity
– American Greetings

Becoming 'the most creative organisation in the world'
– BBC

Creating organizational change through cooperation and communication
– Orchestras Canada